Terms & conditions

Draft for review. This page is a starting point written to match how the site actually works. Please read it against your final trading terms — and have it checked professionally — before the site goes live.

Last updated: 2026

Quotes

Quotes are valid for 14 days and are based on the guest numbers, menu and delivery details you give us. Prices shown on this website are indicative starting prices per person and include GST. Your quote is the price that applies.

Confirming a booking

A booking is confirmed when you accept the quote in writing. For orders over $500 we ask for a 50% deposit to hold the date, with the balance due on the day of the event unless we’ve agreed account terms with you.

Notice and minimums

• Minimum 10 guests.
• 24 hours’ notice for the Street Lunch package; 48 hours for Ari Banquet and Street Feast.
• Final guest numbers are due 48 hours before delivery. That number is what we cook and invoice for. We’ll do our best to accommodate small increases after that.

Changes and cancellations

• Cancel more than 48 hours before delivery and any deposit is refunded in full.
• Cancel within 48 hours and the deposit is retained to cover ingredients and prep already committed.
• Cancel within 24 hours and the full quoted amount is payable.
• Menu changes are free up to 48 hours before delivery.

Delivery

Delivery into Brisbane CBD and inner suburbs is included in the per-person price. Deliveries further out are quoted separately. Please make sure we have accurate access details — loading dock, lift or security codes, and a contact on site. If we can’t deliver because access wasn’t available, the order is still payable.

Food safety and allergens

Food is prepared to be served within two hours of delivery. Once we hand it over, responsibility for safe handling and storage passes to you, and we can’t accept responsibility for food consumed outside that window.

We take allergies seriously and will build your menu around the requirements you give us. However, our kitchen handles nuts, shellfish, gluten, soy, sesame, egg and dairy, so we cannot guarantee any dish is free from traces of an allergen. Please tell us about allergies at the time of booking, not on the day.

Equipment

Chafing dishes, platters and serving equipment remain our property. We’ll arrange collection after your event. Replacement cost applies to items that are damaged or not returned.

Payment

We invoice with an ABN and can include your purchase order number. Invoices are payable within 7 days unless we’ve agreed otherwise in writing.

Things outside our control

Occasionally an ingredient is unavailable and we substitute a comparable dish — we’ll let you know if that happens. We’re not liable for failure to deliver caused by events beyond our reasonable control, but we’ll refund anything you’ve paid for catering we couldn’t supply.

Questions

Email arithaistreetfood@gmail.com or call +61 452 643 155.